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By David, Dec 27 2018 08:00AM

We’ve all heard of the phrase ‘doing something by the book’. It means doing something properly, the way it should be done. No short cuts. When investing in a product or service, another commonly used phrase is ‘you get what you pay for’. This is typically true in our business.



We work on various types of projects, from general house clearance, to nursing home clearance to probate and deceased estates. We have a large knowledge base for every specialty of house clearance that we cater for. This has been picked up from years in the business and genuinely caring about our clients and their needs.



Sometimes people tell us they’ve found someone cheaper to see if we can match their price. Every single time we’ve had this happen, it’s been down to one thing. The ‘competitor’ they’ve found with the cheaper fee is completely unlicensed.



This immediately returns a question of ‘what does that mean?’. So we’re here to tell you what it means exactly and why you should stay clear of unlicensed house removal companies.



1. Fly Tipping



If the company you’re using is unlicensed then what they’re doing will be classed as ‘fly-tipping’. Your belongings could be dumped on a corner or down a country lane and then it’s then the council’s duty to clear this up.



If they find any documentation that points to where the dumped items came from, you could face a fine of up to £50,000 or 12 months’ imprisonment. It’s a criminal offence.



These unlicensed ‘companies’ have earnt the name ‘Facebook Fly-tippers’. This is because they have been known to advertise to remove belongings for cheap, then dumping them in the countryside. It’s actually now an offence to not check whether your removal company is licensed.



At House Clearance Local, we have excellent relationships with scrapyards, charities, furniture upcyclers, paper recyclers etc. So your goods will always be disposed of properly.



2. Public Liability Insurance



A professional, licensed house clearance company like ourselves will have public liability insurance. If the company is unlicensed, it’s unlikely they will have this.



It’s to cover us (and you) against incident, accidents or damage in the process of undertaking the house clearance.



It’s not essential to have public liability insurance as a house removal company, but every professional firm should have it.



Imagine part of your property got badly damaged by the team during the house clearance. Who would cover that cost? Exactly. If the firm is insured, then their insurance will cover it.



3. Piece of mind



If you’re thinking of going down the cheap (and illegal) route of using one a company that is unlicensed, you should be aware of the risks. You should know what to expect if there is an accident or your waste is fly-tipped. We’re sure this will make you feel uneasy and stressed during this period.



Using a professional, fully-licensed house clearance firm gives you reassurance from the start that things will go smoothly. And if, for some reason, that they don’t; both you and the company will be covered by insurance.



So many people aren’t unaware of the implications that using an unlicensed house clearance company can bring. We’re always doing what we can to warn people not to fall for the cheap prices. It goes back to the saying, ‘you get what you pay for’. If something is too cheap to be true, it probably is.



For a free, no-obligation estimate quote or some advice, please give us a call on 07909 846679 or 01452 290086.




By David, Oct 2 2018 08:53AM



1. Are they licensed by the Environment Agency and Insured?


Every house clearance company should hold a waste carriers license and have public liability insurance.


2. Reviews


A reputable house clearance company should have reviews. These are sent by previous clients so they should give you an honest look into the business.


3. Website


The website should be reader friendly and professional.


4. Contact numbers


Always look for companies with both a mobile and a landline number as a mobile number could be anywhere.


5. Payment


NEVER pay cash before or after. Always get an invoice.


6. Recommendations


If you are selling the property, speak to the local estate agent you are using as they will probably know and recommend a professional company they have used before.


7. First impressions


I believe that in the first 10 seconds of meeting someone you know if they are the right company for you.


8. Questions


Don’t be afraid to ask any questions, however silly you think they might be. A good professional company has probably heard them before.


9. Cost


To some cost is crucial. When something is cheaper it doesn’t always mean it will be better. If you get 2 quotes and one is significantly lower than the other don’t discount the higher quote, think why the other quote is so low.


You get what you pay for. Disposing of waste through the correct channels is costly and some companies avoid this by fly tipping hence why they seem to be cheap. This is illegal and if the council find any details on the fly tip a hefty fine is issued to the client. Always get an invoice from the company.


10. Service


We at Clear and Clean House Clearance believe that service is vital. We pride ourselves on the service we provide. When clearing a deceased estate it is an emotional time for the family so it needs to be treated with care, attention and respect. Always look for companies who go the extra mile. Clear and Clean House Clearance always try and donate to local charities, use dog shelters, food banks. Any personals found should go back to the family to be sorted and handed down the generation line. WE always clean the properties after we have cleared them and present them ready for the market.


Call: Clear and Clean House Clearance on 01452 290086 /mobile 07909846679



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