By David, Jun 18 2019 10:06AM
New clients always have so many questions when they first get in touch with us. And they’re usually the same questions each time. We love getting to chat with you because we’re also able to provide you with a unique quote too! But we understand that sometimes, when browsing our website, or during un-sociable hours, you may just like to find the answers to your questions online.
This is why we’ve created a series of FAQ blog posts. To answer your questions! Here is part 3. And remember, if you have any other questions, please don’t hesitate to get in touch.
What happens to the items I want to keep?
When we’re ready to conduct a house clearance, it’s time for you to decide on the items you’d like to keep. You can either pick the items and remove everything yourself, or group everything together in boxes, pop it in the corner with a sheet over and we’ll deliver the items to you later for just fuel cost.
What happens to the leftover items in my house?
Once you’ve decided on everything you’d like to keep, everything else can be left as it is. Some people feel the need to sort everything prior to our arrival. As helpful as this may seem, please avoid doing this. We have to go through everything and segment it into categories. So, if everything is bagged when we arrive, we’ll still need to unbag it all.
Once we arrive, as mentioned above, everything will be segmented into categories. Everything that can be recycled will be taken to local recycling centres. Everything that is in good enough condition to be donated will be take to charity shops or donated to a local charity who sends packages of household items to underprivileged families in Africa. Other items such as furniture, will be donated to charitable upcyclers who will give them a new lease of life.
How much waste to you take to landfill?
Taking items to landfill is very rare for us and very much a last resort. Over the year, we stop 552 tons of waste from going to landfill.
Are you licensed?
We are a fully licensed house clearance company. Meaning, you can be assured that we are a professional company with your best interests at heart.
Are you insured?
Being an expert house clearance company, we are fully insured. This means that both us and our clients are protected in the event of an accident. You can be confident that we will undertake your house clearance properly and professionally, disposing of items in the correct manner. This means avoiding fly-tipping and eliminating the risk of you being fined.
If you’ve browsed the last few FAQ blog posts and haven’t found the answers you’re looking for, or have further questions, please get in touch with us on 07909 846679 or 01452 290086. We’ll also provide you with a free, no obligation quote for your house clearance. Remember, if this is your first house clearance and you’re a little daunted; don’t worry. You’re not on your own and we’re here to help every step of the way.